The Operations Head oversees overall operations and provide tactical and strategic planning and recommendations for implementing the service delivery mechanism, enhancing property value and assets.
Job Requirements:
- Holder of a Bachelor’s Degree in Mechanical, Electrical, Civil Engineering or Property Management related course.
- Minimum of ten (10) years of experience in Property Management exposed in vertical, horizontal and estate developments for residential, office, retail or mixed-use establishments.
- Minimum of three (3) years of experience as Manager, and 5 years as Senior Manager handling and managing at least 5 managers and/or supervisors.
- Knowledge of vendor management, local health, and occupational safety requirements.
- Strong understanding of basic technical aspects of the property (HVAC, FDAS, FirePro, Mechanical, Electrical Systems, and BMS).
- Ability to prepare and conduct training for work program implementations.
- Good business communication skills (verbal and written) to enable successful coordination and alignment with tenants.
Job Responsibilities:
People Management
- Assist in mentoring and enabling training and development of team members.
- Actively support an environment that promotes teamwork, cooperation, and performance excellence within the team.
Client/Stakeholder Management
- Develop excellent customer and tenant relationship programs to meet internal and external client’s expectations.
- Monitor procedures to ensure client’s expectations are conveyed and worked upon.
- Exhibits solid communication skills, with an ability to calmly resolve disputes or complaints.
Procurement & Vendor Management
- Review and endorsement of requisition forms related to soft services.
- Assist in the review and formulation of SLAs with vendors to meet the requirement of the stakeholders and/or clients.
- Regular review and discussions of SLAs with vendors, BMO, and purchasing.
Contracts Management
- Ensure all contracts and lease management are professionally delivered at the agreed scope and cost, and in line with the company’s policies and procedures.
- Monitor expiry contracts and initiate renewals.
Health & Safety Management
- Create a work program that triggers timely compliance with statutory regulations on fire, health, and safety standards.
- Conduct on-site assessment for the emergency preparedness program of Daiichi’s buildings.
Interested candidates may forward their comprehensive & updated CV to careers@dpdiph.com and use the subject line: Career Page Application